About the Care and Repair Service
Care and Repair is an independent charity based in Lanark covering all of Lanarkshire. The services are funded by the South Lanarkshire Council and NHS Lanarkshire. You are able to use the Care and Repair Service if you or someone who lives with you is: A homeowner or are a tenant of a private landlord 60 or older Living with a long-term health problem or illness.
THE CARE & REPAIR STORY
1987: Care and Repair started in Scotland with the aim to improve the quality of people’s lives that are living in poor accommodation. There are currently 30 C&R services in Scotland and over 300 in the UK and similar services in exist in Ireland, Canada & Australia.
1996: Care and Repair started in South Lanarkshire managed by Shelter for a short time and the by Clydesdale Housing Association.
2004: We became an independent charity with a Board of directors and have been operating independently since then.
2018: New Board Chair and a new manager.
2019: New Website of Care and Repair Launched.
2020: From 24th March Lockdown due to Covid we began to work from home.
Recruited a Small Repairs Officer and started to operate Small Repairs Service in South Lanarkshire.
2021: The Adaptations and Repairs contract was taken back in House by South Lanarkshire Council and staff Tuped to SLC.
In October, began to install Fire Detectors resulting in another Small Repairs Officer being recruited.
We offered placements to 2 Kickstart Candidates.
2022: We approached Companies House and OSCR toChange of name and sphere of operation from Care and Repair in South Lanarkshire to Care and Repair Lanarkshire. We become a Pan-Lanarkshire Organisation.
New Pan-Lanarkshire Dementia Project starts which which offers practical advice and help to people living with Dementia and their carers across Lanarkshire.
Small Repairs Service now offered in North Lanarkshire.
Our Team
The staff at Care and Repair are friendly, approachable and want to help. Get in touch with us to find out what we can do for you or someone you know who needs help.
Jamie Burgess
Care and Repair Manager
I worked with housing in some form or other over most of my working life and I first became aware of the Care and Repair Service some 20 years ago when I was involved with the setting up of the Sutherland Handy Person Service which was managed by Care and Repair. 6 Years ago I joined the Dumfries and Galloway Care and Repair Team as an Adaptions Officer and then managed the team as the team leader for the last 4 years.
I was fortunate to be accepted as the manager of the South Lanarkshire Care and Repair Service in June 2018 and have been working with the team here since then delivering the Medical Adaptations required to allow clients to remain at home, the Repairs and Maintenance service the help clients with the upkeep of their homes, the Telecare service and the Safe as Houses Project.
Carly Richardson
Office Coordinator
I have worked in various admin roles for over 27 years, mostly in customer service, and I love what I do. I had never heard of Care & Repair before I started here nearly 7 years ago in November 2012, and I now make it my mission to spread the word about what we do here! I assist our C&R Officers with tender and grant application paperwork for the adaptation process and also process the Telecare and Key Safe referrals which we receive from SLC, as well as many other duties.
I find it very fulfilling when you speak to a client to reassure them that we can help them through the whole adaptation process – you can almost hear the sighs of relief at times and, just recently, one client said he can now go on holiday and enjoy himself, knowing that he doesn’t have to worry about it!
Alistair Russell
Small Repairs Officer
I started work with Care and Repair on the 5th November 2005 which means I have been in this role for about 15 years now. I am employed as a Small Repair Officer however I mainly work on the installation of Community Alert Alarm (Life Line) and associated peripheral devices such as fall detectors, smoke and heat detectors and exit sensors. I also install the Supra C500 Key Safe which allows carers or medical professionals to access a property where the resident may not be able to get to the door. I enjoy helping people in the community and hope that the work I do helps people to remain safe and more independent at home.
Peter Douglas
Small Repairs Officer
I joined Care and Repair on 12th October 2020 so I really am the new recruit just now! My role is to provide a Small Repairs Service across South Lanarkshire and help clients with the upkeep and maintenance of their homes. I will do this by using the skills I have gained over the years in previous small repairs/handy person roles to help to improve and maintain clients homes. I have just started work with Care and Repair but already enjoy what I am doing – being able to use my skills as a maintenance/ handy person to enable people to live better within their own homes, the feel-good factor at the end of the day results from doing a job that I feel is worthwhile and valuable.
John Burrough
Small Repairs Officer
I have worked in the customer service industry all my working life and enjoy the interaction with different people on a daily basis.
I have been working for Care and Repair as a Small Repair Officer since 2017 now consider myself very fortunate to be able to use my skills to assist people living in South Lanarkshire
My job role involves the installation of Telecare Services and I oversee the Safe as House Project, I also do a few small repairs when I have the time. These roles keep me very busy and give me job satisfaction though the knowledge that the work I do has a positive impact on the lives of the people we are assisting. If I can leave a person feeling more secure and safe in their home I am happy that I have done my job properly.
Neil Dawson
Small Repairs Officer
I started with Care and Repair Lanarkshire in December 2021 fitting fire detection and I have now taken up the role of Small Repair Officer. I have worked in many customer service roles from casinos to running my own gardening business and I enjoy meeting new people. Over my working life, I have developed and learnt various skills including furniture design which comes in handy for the small repairs service.
Helping other people to live independently and safely in their own home gives me great job satisfaction.
Linda Burns
Receptionist
I have worked in Reception, Customer Care, Administrative and HR roles all my working life. I have vast experience in communicating with customers, and have a friendly and helpful attitude in all my working relationships. I started with Care & Repair in November 2021 on a part time contract on an ongoing basis and I am happy with the job. I speak to people and help clients over the phone, and assist them with their queries & needs in regards to their requirements for their homes. I hope to continue working here for the foreseeable future.
Steven Bland
Small Repairs Officer
I have always been a hands-on sort of person, even at a young age I could be found taking things apart and putting them back together just to see how they work. I can turn my hands to most things, which means friends and family are always seeking my assistance, with some sort of problem. I am eager to oblige, whether it is to fix, build or adapt something. And my reward for this is just the fact of being able to help. That is why working for Care and Repair is the ideal fit for me, and me for it. I get great pleasure in meeting lovely people and being able to assist them to live safely in their own familiar environment.
Scot Mckee
Small Repairs Officer
I joined Care and Repair to provide the essential support and assistance to the most vulnerable within my local community. My background throughout my working life is within peoples homes in white goods service and repair along with electrical and electronics. I like to put our clients at ease in their own homes. I enjoy technology and am predominantly doing telecare within our charitable, friendly organisation and look forward to assisting you or family members when this need arises.
Keegan Hamilton
Small Repairs Officer
I joined Care and Repair on the 15th of November 2021 through the kickstart scheme for 6 months. This is my first job since leaving school and have been working hard with the team. Over the 6 months I’ve learned so many skills and expanded my knowledge. I’ve now been given a further 6 months with this amazing team and can’t wait to learn more about what we do. I’ve met so many amazing people in this job and can’t wait for the next months ahead!
Ginette Dempster
Clerical Officer
Prior to joining Care & Repair, I worked as an administrator in a care home for the elderly and before that my background was in school libraries.
Since joining Care & Repair as a clerical officer, I have enjoyed speaking to clients and assisting them with a varied and widespread number of small repair enquiries. In addition, I provide office support to the incredible, hard-working Care & Repair team, in what is both an enjoyable and fulfilling role.
Our Board Members and Advisors
David Shearer
Chairperson
I have been a board member for 20 plus years and have been the chairman of the board from 2017.
I am committed to the ethos of care and repair to help keep people in there homes as long as possible and that there homes are warm and comfortable.
The need for care & repair is growing year on year, so we need to be ready and able to meet that need.
Thomas Sorbie
Treasurer
I am a Director and Treasurer for C&R in South Lanarkshire and have been since 2004. It is a basic requirement that everyone should have a home which is comfortable and in which they can feel safe and secure. C&R can help achieve this and support people to provide an environment which enables them to live independently in their home.
I have 30 years experience in local government working with Building Control, Planning, Environmental Health and Housing Grants Teams. I also have a post graduate diploma in management.
Since “retiring” I have worked as independent consultant, expert witness and lecturer. I have also been Chair of the RICS Scotland Building Control Forum and member of RICS Scotland Building Surveying management board. I also manage and coach at 2 sports clubs, also work in schools and at events to promote participation in sport. My experience overall is working with people of all ages and levels of physical ability, and with a whole range of people involved in the construction industry and service provision. Working with C&R is a privilege. Being involved in improving someone’s quality of life is a very rewarding experience.
Michelle Mair
Member
I am a Board member of Care and Repair and I live in Lanark, South Lanarkshire. I first became interested in Care and Repair and the work carried out when I first started working for a local Citizens Advice Bureau. I recognised that there was a sharing of beneficences, which I saw as strength of being part of Care and Repair and have been on the Board for the last 5 years. I am a strong supporter of residents being able to live safely and independently in their own homes and being on the Board allows me to be more involved in this area. Care and Repair is unique in delivering a service that is personal, independent and offers technical support in one. I am very proud to be part of the Board and committed to the continuing work we carry out. The need for care & repair is growing year on year, so we need to be ready and able to meet that need.
Kate O’Connor
Member
I have been on the Board of Care and Repair for over 30 years, firstly as an Advisor to the Board when I worked in Housing and then as an Independent Board Member since 2016 when I retired from the Scottish Government. Having worked in Social Housing for over 40 years I have experience in addressing challenges faced by all owners, but especially I understand the issues faced by older and vulnerable owner occupiers regarding keeping their homes safe and in good repair. Care and Repair provides a unique service to this client group by supporting them to maintain and remain in their homes for as long as possible. The project is important as it offers a co-ordinated approach which focuses on supporting clients through a range of services, including Small Repairs Service and Safe as Houses. I hope to continue supporting the Board in driving the Project into a successful future expansion.
Vice-Chair: Jim McGuigan
Advisor: Craig Cunningham (NHS)
Member: Alex McInnes
Member: Councillor Catherine McClymont
Member: Roy Plenderleith
Member: John Graham
Member: Margaret Moore
Useful Links
We work and partner with a range of organisations who can also help you. Click on any of the below to visit their website.